make a good business better

Blog Information Security

Print Divider Print Divider Branding
 

3 Steps for Performing Centralized Windows Reliability Monitoring in an Enterprise Environment

06/22/2018

Share

Social Logo Social Logo Social Logo Social Logo

By: Nick Walters, Sr. Security Engineer

It’s no secret that Windows natively allows workstation reliability monitoring. It’s helpful, but since it only functions at the workstation level, it doesn’t provide the big-picture visibility that can be extremely helpful in resolving downtime issues.

And, that’s a problem. What if multiple workstations are having an issue that stems from the same source? What if the reliability issues experienced at one workstation are being caused by something at the network level? 

If you only use the native reliability monitoring provided by Windows, it’s hard to identify and address issues beyond the workstation level. But, there’s good news: You can implement centralized Windows reliability monitoring that allows you to get a full picture of allreliability issues on your network—in one place.

Having a centralized view of workstation reliability issues can help you more accurately troubleshoot downtime issues by providing a better picture of when and where reliability issues are occurring. 

That means your people spend less time staring at infinite Windows loading loops and more time doing what they’re best at.

3 Steps for Performing Centralized Windows Reliability Monitoring

So, how can you perform centralized Windows reliability monitoring? Here are three helpful steps:

  1. First, you’ll need to have a SIEM system that aggregates all your logs into one location. Within your SIEM, you’ll want to identify the specific reliability events to monitor. Generally, these are patches and software installations, as well as application crashes and hangs. Remember, you want logs from all workstations and endpoints.
  2. Next, you’ll need a way to parse relevant data from log events, like when and where the events occur. Additionally, you want to track events over a specific period of time (we recommend 30 days), so you can identify potential trends that might help you identify specific causes of application reliability issues.
  3. Finally, you’ll need a way to compile all that information into one report you can easily review. The goal of centralized reliability monitoring is to get all reliability logs in one location for simple review. With this, you’ll be able identify potential trends that may be contributing to reliability issues, ultimately giving you the knowledge to implement troubleshooting practices that lead to less downtime.

The problem with implementing reliability monitoring at the enterprise level is that it can be a challenge to set up correctly. That’s where LBMC Information Security comes in. With our Managed SIEM solution, we can provide centralized, enterprise-level reliability monitoring for any number of endpoints. We can identify specific reliability issues along with relevant details in the managed SIEM solution, then generate a report that provides this information in a simple, easy-to-read format.

If you’re interested in learning more about how centralized Windows reliability monitoring can lead to less downtime, more productivity, and more cost savings for your organization, just click here to contact us.